Privacy Policy

01 Introduction

b9gam ("b9gam", "we", "us", "our") is committed to protecting the privacy of all individuals who access and use the b9gam platform at https://b9gam.cam (the "Platform"). This Privacy Policy sets out in clear terms the personal data we collect, the purposes for which we process it, the legal bases on which we rely, how long we retain it and the rights available to you as a data subject.

This policy applies to all users of the Platform regardless of their location, including users accessing the site from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and other locations across Pakistan. Where this policy refers to "you" or "your", it means any individual accessing or using the Platform in any capacity.

By using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the Platform.

02 Definitions

For the purposes of this Privacy Policy:

• "Personal Data" — any information relating to an identified or identifiable natural person, including but not limited to names, email addresses, IP addresses and device identifiers.
• "Processing" — any operation performed on personal data, including collection, storage, use, disclosure, transmission, deletion or anonymisation.
• "Data Controller" — the entity that determines the purposes and means of processing personal data. For this Platform, the Data Controller is b9gam.
• "Data Processor" — a third party that processes personal data on behalf of and under the instructions of the Data Controller.
• "Operator" — a third-party licensed gambling operator whose products or services may be described on the Platform for informational purposes. b9gam is not an Operator.
• "Cookies" — small text files placed on your device by the Platform or third-party services used on the Platform, used to store session or preference data.
• "Platform" — the b9gam website at https://b9gam.cam and all associated pages, content and features.

03 Data Controller

b9gam acts as the Data Controller for personal data collected through the Platform. As Data Controller, b9gam determines the purposes for which your data is processed and is responsible for ensuring that processing is conducted in accordance with applicable data protection law and the principles set out in this policy.

b9gam does not hold a Pakistan gambling license and does not claim to be regulated by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan or any provincial authority. Data protection practices are governed by the laws of the jurisdiction in which b9gam's operating entity is incorporated.

04 Data We Collect

b9gam collects personal data through the following channels and in the following categories:

4.1 Data You Provide Directly

Where the Platform includes contact forms, account registration or support channels, you may voluntarily provide:

• Name and email address (where provided via contact or support enquiries);
• Account registration details such as username and password (where applicable);
• Correspondence content submitted through enquiry forms or support channels.

4.2 Data Collected Automatically

When you access the Platform, certain technical data is collected automatically by our servers and analytics systems:

4.3 Data We Do Not Collect

b9gam does not collect financial data such as payment card numbers, bank account details or transaction records. b9gam does not process gambling deposits or withdrawals. Any financial data submitted to an Operator platform is governed exclusively by that Operator's own privacy policy.

05 Lawful Basis for Processing

b9gam processes personal data only where a recognised lawful basis exists. The primary lawful bases we rely upon are:

• Legitimate Interests: Processing that is necessary for b9gam's legitimate interests in operating and improving the Platform, ensuring security and preventing fraud, provided such interests are not overridden by your fundamental rights and freedoms. This covers analytics, server logs and security monitoring.
• Consent: Where you have given clear, informed and freely withdrawable consent — for example, by accepting non-essential cookies or submitting an enquiry form. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Contractual Necessity: Processing that is necessary to fulfil a contract with you or to take steps at your request prior to entering a contract — for example, processing account registration data where account services are offered.
• Legal Obligation: Processing that is required to comply with a legal or regulatory obligation applicable to b9gam.

06 How We Use Your Data

Personal data collected through the Platform is used for the following purposes:

• To deliver, operate and maintain the Platform and its content;
• To monitor and analyse Platform performance, traffic patterns and user behaviour in aggregate;
• To identify and resolve technical issues, bugs and security vulnerabilities;
• To respond to enquiries, support requests or feedback submitted through the Platform;
• To detect and prevent fraudulent, abusive or unlawful activity on the Platform;
• To comply with applicable legal obligations, regulatory requirements or lawful requests from competent authorities;
• To improve the quality, relevance and accuracy of content published on the Platform.

b9gam does not use personal data for unsolicited direct marketing unless you have separately and explicitly opted in to receive such communications. We do not engage in profiling that produces significant legal effects on you.

07 Data Sharing & Disclosure

b9gam does not sell personal data. We may share data with the following categories of recipient in limited circumstances:

7.1 Service Providers (Data Processors)

We engage third-party service providers who process data on our behalf under contractual obligations — for example, web hosting infrastructure providers, analytics platforms and content delivery networks. These processors are contractually restricted to processing data only as instructed by b9gam and for no other purpose.

7.2 Legal & Regulatory Authorities

b9gam may disclose personal data to law enforcement, regulatory bodies or other competent authorities where required to do so by applicable law, court order or binding regulatory demand. Such disclosure will be limited to the minimum data necessary to satisfy the relevant legal requirement.

7.3 Business Transfers

In the event of a merger, acquisition, asset sale or restructuring of b9gam's business, personal data held by b9gam may be transferred to the acquiring or successor entity as part of that transaction. Users will be notified of any such transfer where required by applicable law.

7.4 No Advertising Data Sales

b9gam does not share or sell personal data to advertising networks, data brokers, social media platforms or marketing companies for their own commercial purposes.

08 International Data Transfers

b9gam's infrastructure may involve data storage and processing in jurisdictions outside Pakistan, including in countries where the data protection legal framework differs from that in Pakistan. Where such transfers occur, b9gam takes steps to ensure adequate protections are in place — for example, through contractual data protection obligations with the relevant service providers.

Users who access the Platform from Pakistan should be aware that data may be processed in countries that do not have a data protection framework equivalent to international standards. By using the Platform, you acknowledge this.

09 Data Retention

b9gam retains personal data only for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal or regulatory obligations. The following general retention principles apply:

• Analytics & Server Log Data: Typically retained for up to 26 months in an identifiable form, after which it is aggregated or anonymised. Anonymised data may be retained indefinitely for statistical purposes.
• Enquiry & Support Correspondence: Retained for up to 3 years from the date of the last correspondence to allow for follow-up, dispute resolution and quality review, unless a shorter or longer period is required by law.
• Account Data: Retained for the duration of the account and for a reasonable period following account closure to allow for dispute resolution and legal compliance.
• Cookie Data: Session cookies expire at the end of your browser session. Persistent cookies expire in accordance with the period specified in Section 11. Analytics cookies are subject to the analytics provider's retention settings.

When personal data is no longer required for any legitimate purpose, b9gam deletes or irreversibly anonymises that data using industry-standard methods.

10 Security Measures

b9gam implements technical and organisational security measures appropriate to the nature and sensitivity of the personal data it processes. These measures include:

• HTTPS/TLS encryption for all data transmitted between users' devices and the Platform;
• Access controls limiting data access to authorised personnel only;
• Regular review and update of security configurations;
• Use of reputable, security-accredited infrastructure providers.

Despite these measures, no method of electronic transmission or storage is completely secure. b9gam cannot warrant that its security measures are impenetrable and accepts no liability for data security breaches arising from circumstances outside its reasonable control.

If you become aware of a potential security vulnerability or data breach affecting the Platform, please report it to us immediately using the contact details in Section 15. Do not submit identity documents or sensitive personal information through unsecured channels.

11 Cookies & Tracking Technologies

b9gam uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies may be in use:

11.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function. They enable core features such as page navigation, session management and security. These cookies cannot be disabled without impairing Platform functionality and do not require consent under most applicable frameworks.

11.2 Analytics & Performance Cookies

These cookies collect aggregated information about how users interact with the Platform — such as which pages receive the most traffic, how long users spend on specific sections and common navigation paths. This data helps us identify content improvements and performance issues. Where these cookies are non-essential, your consent is sought before they are placed.

11.3 Preference Cookies

Preference cookies remember settings you have chosen — such as language preferences or display settings — to provide a more personalised experience on return visits.

11.4 Managing Your Cookie Preferences

Most browsers provide settings that allow you to control, restrict or delete cookies. The specific controls vary by browser — refer to your browser's help documentation for instructions. Please be aware that disabling certain cookies may affect the functionality or appearance of the Platform.

12 Children's Privacy

The b9gam Platform is strictly intended for adults aged 18 or older, or the higher minimum age required by the applicable operator's license jurisdiction. b9gam does not knowingly collect, process or retain personal data from individuals under the age of 18.

If b9gam becomes aware that personal data has been submitted by a person under the age of 18, that data will be deleted promptly. If you believe that a minor has submitted personal data through the Platform, please contact us immediately using the details in Section 15.

The presence of gambling-related content on this Platform reinforces the importance of this restriction. Content is not suitable for minors under any circumstances. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling-related content online.

13 Your Data Rights

Depending on your jurisdiction and the applicable data protection law, you may have some or all of the following rights in relation to your personal data:

To exercise any of the above rights, please contact b9gam using the details provided in Section 15. We will respond to your request within the period required by applicable law. We may request verification of your identity before processing a request to ensure that data is not disclosed to or acted upon by unauthorised parties.

14 Amendments to This Policy

b9gam reserves the right to update, amend or replace this Privacy Policy at any time. The "Last Reviewed" date at the top of this page reflects the date of the most recent revision.

Where amendments are material, b9gam will take reasonable steps to bring the changes to your attention — for example through a prominent notice on the Platform. Your continued use of the Platform following any amendment constitutes your acceptance of the updated policy.

We encourage you to review this page periodically to ensure you remain informed of how b9gam handles your personal data.

15 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or b9gam's data processing practices, please contact us at the details below. This address handles data protection enquiries and general platform questions.

Please do not send identity documents, CNIC scans, passport copies or other sensitive personal documents to this address. KYC documents should only be submitted through the relevant Operator's dedicated, secure HTTPS verification portal.